Frequently Asked Questions
My ______ is broken, what should I do?
Please contact our customer service center: AmChar Canada, Newmarket, ON L3Y 6Z3 Phone: (289) 207-6675
I would like a copy of your print catalog, how can I get one?
We do not provide a printed version of our catalog frequently. We only have an online flip-book version available. We do however mail seasonal flyers. Include your name, mailing address and telephone number. We will add you to our mailing list and you will receive a printed flyer when an updated version becomes available. AmChar flyers are typically printed five times a year.
Do you sell dealer direct?
Yes, we only sell our products to national stocking dealers. To find a list of requirements, please click on the "Become a Dealer" button on the top right of this page.